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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nova Willie

Nova Willie

June 4, 2026

5  out of  5
rating by Nova Willie
"Will never go anywhere else for insurance! Have nothing but good experiences with them. I also want to give a huge shout out to a lady who works there,named Stephanie!!!! Words cant express how much i appreciate everything she has done for us and how above and beyond she has gone for us month after month!!!"
We responded:
"Nova you are awesome! Thank you so much for the shoutout. Having customers like you is why we love what we do!"
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Andrew Howery

May 27, 2026

5  out of  5
rating by Andrew Howery
"Joseph has been extremely valuable for our business insurance needs, quick to respond when we have changes or need adjustments. Takes great care of me with my home and auto too!"
We responded:
"Thanks Andrew! Being a business owner yourself, you know the importance of taking care of your customers. I am glad you know we are here for you and your team. Yes, my office has a strong focus on business needs, but you can always count on us to be here for your personal insurance as well. "
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Zach Nagle

May 26, 2026

5  out of  5
rating by Zach Nagle
"Always willing to help us out. He's done a great job for me personally and with our business!!!"
We responded:
"Hey Zach thanks for the review. It has been a great time working with your team and happy help."
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Erik Amelink

May 26, 2026

5  out of  5
rating by Erik Amelink
"Trusted agent...good office"
We responded:
"Thank Erik appreciate the shoutout!"
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Samuel Speer

May 25, 2026

5  out of  5
rating by Samuel Speer
"I have experienced Joseph Cromer and staff at State Farm to be extremely efficient, friendly and helpful in all matters concerning our car and motor home. I highly recommend them to you for all your insurance needs."
We responded:
"Hey Samuel thank you so much for the great words. We try really hard to make sure every customer is taken care of the best we can. "
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Evan Rock

April 30, 2026

5  out of  5
rating by Evan Rock
"Always professional, easy to contact"
We responded:
"Thanks for the review Evan. I’m so glad we were able to connect and share business. It’s a great fit to work with your dealership. You and Toyota of Bristol are responsible for a lot of my business and I’m thankful for your support. "
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Hettie Boyd

April 30, 2026

5  out of  5
rating by Hettie Boyd
"I’ve been with State Farm-Joseph for years. He is easy to reach and works quickly and efficiently."
We responded:
"Hey Hettie it’s been great being able to work with you all these years. Thank you so much for the opportunity!"
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Wanda Fowler

April 21, 2026

5  out of  5
rating by Wanda Fowler
"Stephanie and Kelly has been very professional and so kind and makes sure we get covered for the best ways."
We responded:
"Wanda thank you so much for the kind words. This office would not be the same without Stephanie and Kelli that is for sure!"
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Rudy Sobina

March 27, 2026

5  out of  5
rating by Rudy Sobina
"Joe is wonderful to work with. Made the process very easy."
We responded:
"Hey Rudy thanks again for the opportunity. Happy to help!"
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Morgan

March 3, 2026

5  out of  5
rating by Morgan
"Very helpful and informative! Worked with me to get a wonderful rate with extra add ons and it was all done in a very timely manner."
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Jamie Brown

March 2, 2026

5  out of  5
rating by Jamie Brown
"This man has been amazing. He has been great with helping us with whatever we need and talked us through all of it he really cares about the person not just the numbers I would recommend him if you are looking for an insurance company."
We responded:
"Jamie you are the best!!! Thank you for the review. This means a lot."
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V. PearAivey Street

March 2, 2026

5  out of  5
rating by V. PearAivey Street
"Stephanie was wonderful and professional. She was fast, nice and effective. It has been such a pleasure to work with this team. Highly recommended!!!"
We responded:
"Hey thank you so much for the review! Stephanie is a game changer for our office. Thank you for recognizing her for that. "
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James Zewe

February 27, 2026

5  out of  5
rating by James Zewe
"Joe and his team are amazing! We have worked with his office for the past 11 years. Super responsive and knowledgeable. They are great with small business policies and worked with us on life and disability options. Highly recommend!!"
We responded:
"James, thank you so much for the review!!! Look forward to the next 11 years working with you and your team as well."
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dummy 2020

February 16, 2026

5  out of  5
rating by dummy 2020
"These guys are great"
We responded:
"Dummy 2020 you ROCK! Thanks for the review."
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January Gerow

January 31, 2026

5  out of  5
rating by January Gerow
"Working with Joseph has been great! We've had multiple issues with our vehicles in the last year and he has made things so much easier, reducing the stress and worry. Yesterday, we had a tire blow out on one of our trucks in the middle of a 4 hour trip, on a dangerous stretch of a 4 lane highway. We called Joseph and he had a tow truck to us within minutes and they took great care of us."
We responded:
"January we are so glad you were ok. Happy to help and will always be here to. Thanks as always!"
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D.B. Slaughter

January 30, 2026

5  out of  5
rating by D.B. Slaughter
"I’ve been with Joe’s State Farm office for many years and he and his team take great care of me. Even when Joe is out of the office Stephanie is spectacular and can do anything you need. If you need an agent this is the place to be."
We responded:
"Thanks Darius! I couldn't do this without my team! "
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Jeff Mitchell

January 29, 2026

5  out of  5
rating by Jeff Mitchell
"Joseph has been a great resource for our company. His team handles all of insurance needs and does a great job. We have really appreciated their help with our life insurance benefit for team members."
We responded:
"Thanks Jeff. Happy to be here for you and your team when it matters most!"
Profile photo of wen S (Wendel)

wen S (Wendel)

January 29, 2026

5  out of  5
rating by wen S (Wendel)
"Always top notch customer service! Joe is very knowledgeable in all of the insurance products he provides. His team is quick to handle any questions we may have. Highly recommend Joe and his team"
We responded:
"Thank you so much for your support. It means a lot to my team when we hear such positive feedback."
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Miranda Lowry

January 8, 2026

5  out of  5
rating by Miranda Lowry
"He has been my agent since he basically opened and I couldn’t ask for a better one! Always so prompt and willing to help even after hours! Thanks for always being there!"
We responded:
"Hey Miranda! So happy to hear. Thank you as always. :-)"
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Courtney Whitt

March 2, 2025

5  out of  5
rating by Courtney Whitt
"Very nice and helpful staff! Stephanie C has been a lifesaver and has always went above and beyond!! Keep her around, she’s the best!"
We responded:
"Hey Courtney thank you so much for saying that! Yes she is a keeper for sure. I am so glad you were able to get everything where it needed to be. Please reach out if you ever need anything. Thanks again."
Profile photo of Mike Spencer

Mike Spencer

January 27, 2025

5  out of  5
rating by Mike Spencer
"Joseph Cromer has always been helpful. 2024 was a struggle for us when it comes to cars. Side of the road towing an RV break down, car flooded by storm waters and it's replacement flipped on icy roads. Cromer's office was helpful every time."
We responded:
"Hey Mike thanks for the review, we really appreciate the kind words! We are here to help any way we can. If you ever need any assistance in the future, please don’t hesitate to reach out!"
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Regina Garlick

December 4, 2024

5  out of  5
rating by Regina Garlick
"Very happy with Joseph Cromer AND his wonderful team. Thanks ladies!"
We responded:
"Thank you, Regina, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Larry Doss

October 13, 2024

5  out of  5
rating by Larry Doss
"Best insurance agency and agents around !"
We responded:
"Thanks Larry, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jamie Banjo (Duncan)

Jamie Banjo (Duncan)

September 25, 2024

5  out of  5
rating by Jamie Banjo (Duncan)
"Anybody that has Joe as ur agent will never be without insurance or friendship. Joe has came thru for me n my family more than once, has guided me thru both difficulties with claims, even when needing a friend Joe has been there. Give them a try n call him or even stop in, they are an amazing crew over there, the Stephanie's are super Joe's team n ready help us. Joe is always there leading an amazing team. Thanks to the three of them I will never leave n go anywhere else."
We responded:
"James it's a pleasure seeing you and catching up when you come in. Always a different story and something fun to discuss. We are extremely grateful for the kind words. It means a lot that you consider us your friends and not just your agents. We are more than happy to always be here for you."
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Michael Schmolitz

September 19, 2024

5  out of  5
rating by Michael Schmolitz
"I had insurance with a different agent and felt like I wasn't getting taken care of. Switched to Joseph and I don't have to question anything. He goes above and beyond for you and I'm so thankful I made the switch!"
We responded:
"Hey Michael this really means a lot to our team. We really appreciate the opportunity to work with you and your family. "